Tag Archives: Printer Configuration

Troubleshooting APP-FND-00500 Error

Problem:

The APP-FND-00500 error was encountered when printing TD4 slips.

Solution:

Set printer output to RAW.

Reference:

Metalink Doc ID: 200359.1 (Oracle Application Object Library Printer Setup Test), which will assist in validating the printer configuration/setup in Oracle Applications.

Deleting Print Job

Problem: When a print job is deleted from the queue, it remains in a state of ‘deleting’.

Solution: Stop and restart “Print Spooler” service on the print server.

Oracle Applications Not Printing

Problem: Printer prints a test page correct, but OA does not print.

Solution: Set up the Linux printer driver to an earlier version.

Printer Model Linux Printer Driver
LQ-870 LQ-510
LQ-670 LQ-550

Printer Not Appearing In Submit Requests

Problem: Printer not appearing in Submit Requests.

Solution: The printer does not have the style associated with the report. Set up the Style associated with the printer from System Administrator > Install > Printer > Types.

Removing Banner Page from Reports

Problem: The Customer Statements report prints a banner page.

Solution: On Vision, log on as user operations and access the Receivables, Vision responsibility. From the menu, access Print Documents > Statements.

Refer to Doc ID:  Note:99687.1 (Subject:  Printing Character Reports with Oracle Applications Release 11)

For the Printer Style MFGL_LANDSCAPE, enable the Suppress Header checkbox for the \oracleserverHPLaser printer.

From Concurrent Programs from the System Administrator responsibility, change the Print Statement program. Change Style to Landscape_mfgl and Printer to \oracleserverHPLaser.

Subject:  FAQ (Application Reports)

Doc ID:  Note:105105.1

Subject:  Printing Character Reports with Oracle Applications Release 11

Doc ID:  Note:99687.1

Subject:  How to Remove The Banner Page From Printing On Reports

Doc ID:  Note:163973.1

Subject:  How to Suppress Banner Page when Printing Reports

Doc ID:  Note:1038798.6 (No help)

Subject:  How to Suppress the Header/Banner Page When Printing Report on AIX?

Doc ID:  Note:302847.1 (No help)