Tag Archives: 11i Troubleshooting - Page 3

Exception in TimedProcess

Problem: When attempting to start or stop the Oracle instance, the following message is returned:

Executing service control script:

/u3/oracle/vis4comn/admin/scripts/VIS4_appslinux/adcmctl.sh stop

script returned:

****************************************************

ERROR :

Exception in TimedProcess…Failed to  execute command =

/u3/oracle/vis4comn/admin/scripts/VIS4_appslinux/adcmctl.sh stop apps/apps

****************************************************

Solution: You are not logged on as the Oracle user (most likely as root). Log on as the Oracle user (applmgr or oracle)

11i Installation Troubleshooting

Installation of 11i instance on Windows Server 2003

1. Installed Visual C++ 6.0 and Visual Studio Service Pack 4

2. Set IP address in hosts file

3. Installed ActivePerl and Microsoft XML Parser

4. Started staging process:
cd
perl E:Disk1rapidwizadautocfg.pl

Error Encountered:
—————–
Only 12-13 files copied from Start CD

5. Uninstalled MKS Toolkit from C:Program Files and reinstalled it to C:mksnt

6. Changed TEMP environment variables to C:TEMP

7. Retried staging process:

Error Encountered:
—————–

Failed to copy adautocfg.pl to C:TEMPstaging

8. Determined which perl was being executed:
which perl

perl from MKS Toolkit being executed, because it is ahead of ActivePerl on path.

9. Uninstalled and reinstalled ActivePerl.

10. Retried staging process. Same error (Failed to copy adautocfg.pl to C:TEMPstaging)

11. Modified PATH environment variable so that ActivePerl (C:PERLbin) ahead of MKS Toolkit in path

12. Retried staging process. Staging progressing without errors.

13. Started installation by running rapidwiz

Error Encountered:
—————–

‘which’ not found

Solution:
——–

In Rapid Install, set MKS Directory to C:mksntmksnt

Error Encountered:
—————–

‘gnumake’ not found

Solution:
——–

Unzip make3.81 tar, set VC environment (VCVARS.bat), compiled gnumake (build_w32.bat) and copied gnumake.exe to C:Windowssystem32. Check that gnumake is in path by typing ‘which gnumake’

14. No errors encountered while installing. Post-install steps completed successfully.

15. After installing, logged on to application and submitted concurrent job. ‘Inactive Manager’

Error Encountered:
—————–

Active Users report completed on error:

ERR REP-3002: Error initializing printer. Please make sure a printer is installed.

Solution:
——–

Checked Metalink Doc ID: Note:365267.1 (Subject: All Requests End In Error With REP-3002: Error Initializing Printer)

Installed a local printer (Epson FX-80)

Error Encountered:
—————–

Internet Explorer crashing when forms are loaded.

Solution:
——–

Deinstall JInitiator and reinstall it.

Resolving REP-3000 Error

Problem: When the Active Users (PDF) report is run, it completes in error with the following log file:

+---------------------------------------------------------------------------+
Application Object Library: Version : 11.5.0 - Development
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
FNDSCURSPDF module: Active Users (PDF)
+---------------------------------------------------------------------------+
Current system time is 17-JUL-2007 11:37:42
+---------------------------------------------------------------------------+
+-----------------------------
| Starting concurrent program execution...
+-----------------------------
APPLLCSP Environment Variable set to :
XML_REPORTS_XENVIRONMENT is :
/u2/oracle/vis2ora/8.0.6/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
XENVIRONMENT is set to:  /u2/oracle/vis2ora/8.0.6/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
Current NLS_LANG and NLS_NUMERIC_CHARACTERS Environment Variables are :
American_America.UTF8
'.,'
Spawned Process 27647
REP-3000: Internal error starting Oracle Toolkit.
REP-3000: Internal error starting Oracle Toolkit.
Report Builder: Release 6.0.8.24.0 - Production on Tue Jul 17 11:37:53 2007
(c) Copyright 1999 Oracle Corporation.  All rights reserved.
Enter Username:
Program exited with status 1
Concurrent Manager encountered an error while running Oracle*Report for your concurrent request 3019814.
Review your concurrent request log and/or report output file for more detailed information.
+---------------------------------------------------------------------------+
Executing request completion options...
Finished executing request completion options.
+---------------------------------------------------------------------------+
Concurrent request completed
Current system time is 17-JUL-2007 11:38:06
+---------------------------------------------------------------------------+

Solution: Change the DISPLAY environment variable in Oracle Applications.

Log on to Oracle Applications Manager, and navigate to Site Map > AutoConfig.

There are two context files: one for the Database tier and the other for the Applications Tier. In the Applications tier row, click Edit Parameters. Click the Environments tab. Expand oa_environment:generic_service. Under X11 Display (s_display), change ‘hostname:0.0’ to ‘:0.0’. Save the changes. Then log out of Oracle Applications Manager.

The context file for the application tier must be regenerated. On the server, source the environment, stop the application tier services (adstpall.sh), run AutoConfig on the application tier (adconfig.sh), then restart the application tier services (adstrtal.sh).

Refer to:

Metalink Doc ID: Note: 181244.1

Subject:  Configuring VNC Or XVFB As The X Server For Applications 11i

Metalink Doc ID: Note: 200474.1

Subject:  Comprehensive REP-3000 Troubleshooting and Overview Guide

Troubleshooting APP-FND-00500 Error

Problem:

The APP-FND-00500 error was encountered when printing TD4 slips.

Solution:

Set printer output to RAW.

Reference:

Metalink Doc ID: 200359.1 (Oracle Application Object Library Printer Setup Test), which will assist in validating the printer configuration/setup in Oracle Applications.

Personal Home Page not appearing

Problem: After installing Oracle Applications, the personal home page does not appear in the browser.

Solution: The machine name does not appear in the Bypass Proxy Server setting.

Step 1:        In Internet Explorer, navigate to Tools > Internet Options > Connections > LAN Settings > Advanced. In the Exceptions box, enter the name of the server.