Monthly Archives: October 2014

Resetting In-Process Purchase Orders

Problem: Some purchase orders are stuck in the “In Process” status. How do I reset these purchase orders?

Solution: Refer to How To Reset a Purchase Order or Requisition From In Process or Pre-Approved To Incomplete/Requires Reapproval For Isolated Cases (Doc ID 390023.1)

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Concurrent Job Taking Long to Complete on Clone

Problem: After cloning the production EBS instance, user submits the Subledger Period Close Exceptions  Report, but it does not complete.

Solution: Post-processing of the request is points to the production instance (for some reason). Run AutoConfig to point it back to the clone.

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