Problem:
A preparer creates a purchase request and send it to the approver, who approves it. The preparer then receives a notification that the PR was approved, but the notification automatically disappears from the list after the browser is refreshed or when the user logs off.
Solution:
The AutoClose_FYI parameter must be changed from ‘Y’ to ‘N’ in Notification Mailer.
Then the Notification Mailer must be stopped and started for the change to take effect.
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