PDF reports not appearing in browser

Problem:

After running a report in PeopleSoft with PDF output, when the output file is clicked in Process Monitor, a dialog box appears prompting you to save the PDF file to the hard drive. The expected behaviour is that the PDF report will appear in the browser window.

Solution:

1. In Internet Explorer, click the Tools menu and then click Internet Options. Click the Advanced tab. Then click Restore Defaults.

Alternatively, uncheck ‘Do not save encrypted pages to disk.

2. The digital certificates are incorrectly configured. Regenerate and setup the correct certificates.

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