ERR ‘REP-3002: Error initializing printer’

Problem:

After installing Oracle Applications 11.5.10.2, submitted Active Users report. Concurrent request fails with message

‘REP-3002: Error initializing printer’

Solution:

To implement the solution, please execute the following steps:

1. Define a dummy printer on the server to be defined as local printer.

2. Set this dummy printer to be the default.

3. Make the following updates in the registry, before making any changes to the registry you should always make a backup copy:

Complete path Regedit:

HKEY_USERSS-1-5-...............SoftwareMicrosoftWindows NTCurrentVersionDevices

You will find String value with name as the newly defined printer

Same goes to:

HKEY_USERSS-1-5-...............SoftwareMicrosoftWindows NTCurrentVersionPrinterPorts

You will find String value with name as the newly defined printer

HKEY_USERSS-1-5-...............SoftwareMicrosoftWindows NTCurrentVersionWindows

You will find String value with name “Device” and has value including the printer name as defined

All the above string values should also be set under the following paths for the valid printer to be seen by all users

HKEY_USERS.DEFAULTSoftwareMicrosoftWindows NTCurrentVersionDevices
HKEY_USERS.DEFAULTSoftwareMicrosoftWindows NTCurrentVersionPrinterPorts
HKEY_USERS.DEFAULTSoftwareMicrosoftWindows NTCurrentVersionWindows

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