Export Function Not Working

Steps to reconfigure exporting in Oracle Applications:

1. Set System Profile Options ‘Export: Mime type’ to ‘text/tab-separated-values’

2. Setup your browser and Windows Explorer with this new mime type (if using Internet Explorer) :

– start Windows Explorer
– choose menu Tools => Folder Options…
– click on ‘File Types’ tab
– click on ‘New’ button to add a new type: File Extension: tsv
– click on ‘Advanced’ button and complete with: Associated File Type:
‘Microsoft Office Excel Comma Separated File’ (select it from the list)
– enable ‘Automatic prompting for file downloads’ option from Internet
Explorer: menu Tools => Internet Options… Security tab => click on ‘Custom Level’ button => ‘Downloads’ section

Next, run the “Rebuild Help Search Index” concurrent program as follows:

1. Log into PROD
2. Choose the System Administrator responsibility
3. Navigate to Requests > Run
4. Choose “Single Request” and press “OK”
5. In the Name field choose the process “Rebuild Help Search Index”
6. A box with parameters will popup – leave the defaults and press “OK”
7. Press “Submit” to run the report
8. To view the progress of the process navigate to Requests > View and find all requests.

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