Troubleshooting instance after cloning

Situation: After reinstalling Red Hat Enterprise Linux AS 4 on the server and restoring Oracle Applications, the instance is started.

Problem: When accessing page http://ebusiness.support.com:8001/oa_servlets/AppsLogin, the following error is encountered:

Internet Explorer cannot display the webpage

   Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

   What you can try:
     Diagnose Connection Problems  

     More information 

This problem can be caused by a variety of issues, including: 

Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section. 

For offline users

You can still view subscribed feeds and some recently viewed webpages.
To view subscribed feeds 

Click the Favorites Center button , click Feeds, and then click the feed you want to view. 

To view recently visited webpages (might not work on all pages) 

Click Tools , and then click Work Offline.
Click the Favorites Center button , click History, and then click the page you want to view.

Solution: Apply patch 4198954. Create a directory 4198954, copy the patch into this directory and extract the patch (two RPMS and README). Install the RPMS using rpm -ivh … . The RPMS install without issue

Then reran patch 3830807. Relink Application files using adadmin, use all defaults for the relink (takes about ten minutes).
Did not work.

Updated /etc/hosts

Checked Apache logs

/u0/oracle/testora/iAS/Apache/Apache/logs/error_log
/u0/oracle/testora/iAS/Apache/Jserv/logs/mod_jserv.log

See Metalink Doc ID: Note: 231137.1 “Troubleshooting the Self Service Framework with Oracle Applications”

Search for: File does not exist: /oa_servlets/AppsLogin
See Metalink Doc ID: Note: 344379.1  “Subject:  File Not Found /oa_servlets/AppsLogin”

http://ebusiness.support.com:8001/pls/TEST/fnd_web.ping

http://ebusiness.support.com:8001/OA_HTML/US/ICXINDEX.htm

ftp /usr/java/j2sdk-1_3_1_11-linux-i586.rpm.bin from 200.65.1.86 into the /usr/java (make this directory if necessary)
chmod a+x j2sdk-1_3_1_11-linux-i586.rpm.bin
Unzips jdk-1.3.1_11.i586.rpm
rpm -ivh jdk-1.3.1_11.i586.rpm

SUCCESS! Page appears.

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